Privacy Policy
La Luz Lifestyle
Your privacy, our responsibility
At La Luz Lifestyle, we attach great importance to your privacy. In this privacy policy, we explain what data we collect, why we do so, and how we handle it. We act in accordance with the General Data Protection Regulation (GDPR).
Responsible party: La Luz Lifestyle CoC: 80523773 VAT: NL003452363B40 E-mail: info@laluzlifestyle.com Phone: 0643538699
What data do we collect?
We collect data that you provide to us yourself, such as:
Name and address details — for processing and delivering your order
Email address — for order confirmations, shipping notifications and, if desired, our newsletter
Phone number — for contact regarding questions about your order
Payment details — processed via secure payment providers; we do not store full payment details
Browsing behavior on our website — via cookies, for a better user experience
Why do we collect your data?
We use your data exclusively for the following purposes:
Processing and delivering your order
Sending order confirmations and updates
Answering your questions or requests
Sending our newsletter, but only if you have explicitly signed up for it.
Improving our website and services
Complying with legal obligations
Newsletter
Als je je aanmeldt voor onze mailinglijst, ontvang je nieuws, aanbiedingen en inspiratie van La Luz Lifestyle. Je kunt je op elk moment uitschrijven via de afmeldlink onderaan elke e-mail, of door contact met ons op te nemen.
Share with third parties
We never sell your data to third parties. We only share your data with parties necessary for the performance of our service, such as:
Delivery services (for the delivery of your order)
Payment providers (for payment processing)
Email platforms (for sending our newsletter)
These parties may only use your data for the tasks they perform for us and are bound by a duty of confidentiality.
Cookies
Our website uses cookies to improve your visit. Cookies are small text files that are stored on your device. We use:
Functional cookies — necessary for the proper functioning of the website
Analytical cookies — to gain insight into how our website is used
Marketing cookies — to show relevant advertisements, only with your consent
You can disable cookies via your browser settings, but this may affect the functioning of the website.
Retention period
We do not retain your personal data for longer than is necessary for the purpose for which it was collected, or for as long as required by law. We retain order data for up to 7 years after the purchase in connection with the statutory retention obligation.
Your rights
Under the GDPR, you have the following rights:
Access — you can request what data we hold about you
Correction — you can have incorrect data corrected
Deletion — you can request that your data be deleted
Objection — you can object to the use of your data
Portability — you can request your data in a common format
Send your request to info@laluzlifestyle.com. We will respond within 30 days.
Security
We take the protection of your data seriously and take appropriate technical and organizational measures to prevent misuse, loss, or unauthorized access.
Changes
We reserve the right to amend this privacy policy. The most current version can always be found on our website. We recommend that you consult this policy periodically.
Complaints
Do you have a complaint about the way we handle your data? Please contact us first via info@laluzlifestyle.com. You also have the right to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.